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Services and Support

Hunterdon Central's customer support model is based on a centralized helpdesk, called The Central Hub. Located in the center of our campus, The Central Hub is staffed daily by a rotating team of technicians, teachers, and student interns who have elected to participate as a credit- based course.

We manage our work-flow using a trouble-ticket system that allows support requests to be submitted at any hour of any day.

A student learning model offers students a multi-level opportunity to gain real-world experience and authentic learning in technical and customer support services. Selected students can participate during the day as an in-class intern, after school as a volunteer, or can apply for paid opportunities as summer technicians or after school leaders.

Customers needing support may submit an Incident IQ Ticket (links on the right side of this webpage).

Click on the tabs below for detailed information about our service areas.

IT HELP:

Staff/Students: Click on the link to report a technical issue/ask a question:

Incident IQ for Staff and Students


Parents: Click on the link to report a technical issue/ask a question:

Submit an IT Helpdesk Ticket for Parents/Guests